It's easy to install (coming with an integrated web installer) and you can have it up and running on your server or hosting package within minutes

It's mobile-friendly - the responsive interface adapts to the different devices like smartphones or tablets and their screen sizes to offer better user experience on all

Complete help desk system - having different features for submitting and processing tickets, email notifications, manage a knowledge base with articles, frequently asked questions and others

It's provided with the full not encrypted source codes - allowing you or developers working for you to make any changes you wish in them

Coming with a main site, administration panel for the users and admin panel for the administrators / support agents - the user-friendly interface allows the users to access quickly the information they need, submit or reply the support tickets

Easy to customize - you can easily change the colors from the admin panel with a single click, add new custom fields for the users from the admin panel or customize the site interface and main site pages

Multi-language - you can translate it to your own language (and we also have ready translation, which we can provide on request) and you can also run a multi-language website with it

Coming with an advanced CMS - allowing you to manage easily the site pages, edit their content, add new pages to the site etc.

Template based - using html templates separated from the php code to allow easy customization and integration of your own designs

Provided with free technical support - if you have any questions or experience a technical problem, you could contact us and we'll do our best to help

Free installation included - we offer free installation on your server or hosting package - we usually do the installations within 1-2 hours maximum after a purchase

Free powered by removal - we don't require that you keep any links back to us or our references, so you may have powered by your company or whatever you prefer

Review and reply the user support tickets

Create and manage the knowledge base help articles

Define knowledge base categories and let the users browse the articles by category or search them

Add frequently asked questions and answers to be shown on the FAQ section of the main site

Monitor and manage the registered users on the main site

Create different multi-level support categories and group the tickets by them

Close, reply or add comments to the tickets, attach screenshots to the tickets or change their priority

View a log-in report for the users, with the date, time and their IP address

Manage the site structure, change the position of the main site pages and edit their settings

Add easily new pages to the main site from the admin panel, the added pages show up automatically in the navigation menus

Customize easily the website colors from the admin panel - choose between predefined skins or enter a custom accent color, select background images and others

Post news and announcements on the site (to show up on the News page and in the special News section)

Set custom meta tags for the pages - title, meta description and keywords for better SEO and change the other page settings

Add new languages to the website, run a multi-language website and let the users choose their preferred language version

Edit the texts and words showing up on the user interface from the admin panel

Edit the content of the website pages with a WYSIWYG editor and add custom content to them

Manage the different website configuration options like time zone, social media pages, SEO urls, SMTP server configuration and others

Add custom fields for the users like license number or any other information you would like to ask the users during their registration or profile management

Add Google Adsense or other type of advertisements on the support article pages

Create different support agent groups

Add new support agent users and set their permissions for the different admin panel pages

Create custom extensions with your own custom php files and set them to be executed for selected pages of the main site

Send a newsletter to the registered website users