Event Portal Frequently Asked Questions

Please find below a list of some frequently asked questions & answers

Do you provide the source codes? Are they encrypted?

Yes, we provide the source codes-not encrypted. This means that you or developers working for you could make modifications in them or add additional functionality on the website if necessary.

Can you do the installation on my server / hosting package and how much does it cost?

Yes, we can do the installation on your server or hosting package and this is a free service that we offer. We also always strive to do the installation as quickly as possible and most installations are done within an hour after a purchase. To request your free installation, please contact us before or after you have purchased the software. In . . .

Is your price one time fee, are there any monthly or other fees?

The software price is a one-time fee, once paid you could use the software for as many years as you wish without paying any other fees.

Can I do the installation myself? Is the installation difficult?

Yes, you can do the installation yourself and this is actually what most of our customers prefer. The software comes with an integrated web installer, which makes the installation easy-you only need to upload the files on your hosting package and run the web installer, which will create the database and configuration file for you.

If I choose you to do the installation for me, how fast can you do it?

We always make efforts to do the installation as fast as possible and it's usually done within 1-2 hours after the purchase. In some rare cases this may take longer, please don't hesitate to contact us for details and more information.

How can I monetize the event portal site?

The website powered by Event Portal offers different possibilities to monetize it and make money like for example:
-charge the event organizers fees for listing their events (you can choose between one of the 3 available payment methods-to charge them with subscriptions, to charge them based on credits or using direct payments and configure . . .

What are the different options / charging modes to charge the advertisers or event organizing companies for posting events on my site or using the other services?

Currently Event Portal has 3 different charging modes (which can be easily switched from the administration panel and the Payments section there) or alternatively the administrator can choose to run also a free site for the users.
-based on subscriptions / recurring payments
-based on credits
-direct payments

When you choose the subscriptions option you can create different subscriptions, for . . .

What are the script requirements? Are there any requirements for the PHP or MySQL version?

Since the script is written in PHP, in order to run it on your server or hosting package, you need to have PHP and MySQL installed on it, versions 5. 2+or higher (working fine with PHP 7+). Today it's almost impossible to find a Linux shared hosting package not supporting PHP, but if you have any doubts if your current hosting . . .

Do you provide technical support in other languages except English?

Yes, our technical support team can be also contacted in Spanish and French languages. Please note that depending on the hour of day, our phone support could be limited to only the English language (the other languages are always supported for our email and ticket system supports ).

Can I change the currency, date format and time on the website?

Yes, all these settings can be changed easily from the administration panel, so you can set the ones used in your country.

What are the differences between the Standard (one domain) version and the Enterprise (unlimited domains)?

The only difference is that the Standard version can be used on one domain name (which you can change at any moment, at no extra fee), while the Enterprise can be used on an unlimited number of websites. Otherwise the functionality for both is the same.

Can I first purchase the one domain version and later upgrade to the unlimited domains one?

Yes, you can upgrade at any moment by only paying the difference.

Do you offer customization services, can you add some custom features on my website?

Yes, we offer various customization and custom development services - please don't hesitate to contact us and send us the requirements you may have and we'll get back to you asap after that with detailed information like if we can do them for you, how fast, the cost estimation etc.

I don't like the categories or locations I have seen on your demos, can I change them with my own ones or the ones of my country?

Yes, the categories and locations can be changed easily from the administration panel, so you as administrator are free to set whatever categories or locations you may prefer. We have also ready locations list for many of the countries in the world, that we can provide for free on request (please don't hesitate to contact us for details).

What kind of payment options you accept for the software?

Our most used payment options include online payment with credit card or PayPal or bank wire transfer. If you would like to pay with a different payment option, please don't hesitate to contact us for details.