Take full control of your customer support with a modern, mobile-friendly help desk. Built on a high-performance PHP core and secure MySQL database, this system allows you to manage tickets, build a knowledgebase, and scale your support team without monthly per-user fees.
PHP Help Desk is a modern, mobile-friendly help desk solution for managing customer support tickets. It allows you to reply to support requests, build an online knowledgebase, manage FAQs, and provide efficient customer support from a single platform.
Easy Installation & Customization: The system can be easily installed on your own server or hosting package, with free installation included. It is delivered with full, non-encrypted source code, allowing you to customize and extend it to match your requirements.
Rich Feature Set: PHP Help Desk supports multiple support agents, newsletters, multi-language websites, and advanced content management through a built-in CMS. Administrators can customize website colors with a single click, manage agent permissions, view ticket statistics, and edit or create custom templates.
Technology & Support: Built with core PHP and MySQL, PHP Help Desk includes free technical support and free removal of “powered by” branding.
Our powerful administration panel provides the industrial-strength tools required to manage a high-volume support operation without technical complexity.
Maximize your efficiency while eliminating recurring "SaaS taxes."
Your customer support data stays on your server. You own your conversations and never have to worry about third-party mining.
Unlike monthly platforms, we don't charge for adding agents. Pay once and scale your support team to any size for free.
Easily match your company's branding by changing website colors and templates directly from the admin panel with a single click.
Bridging the gap between customer problems and expert solutions.
Submit and track support tickets, search a rich knowledgebase for instant answers, and access a detailed FAQ section for product-specific help.
Manage and reply to tickets through a streamlined interface, use pre-defined responses, and contribute to the internal knowledge repository.
Monitor agent performance, manage granular access permissions, and customize the entire platform look with one-click color settings.
PHP Help Desk is a permanent business asset that you host, own, and control forever.
100% open source. No IonCube, no encryption. Your developer has full freedom to audit and extend the system as your needs evolve.
A one-time payment includes free professional installation on your hosting and direct access to expert technical support.
Free powered-by removal included. There is no obligation to keep any links back to us, ensuring a truly bespoke branded experience.
We provide the technical foundation so you can focus on marketing.
Lightweight PHP code without heavy frameworks ensures your site loads fast and ranks higher on Google.
No encrypted files. You get full access to the PHP source code to customize it exactly as you need.
Built with security best practices to protect your data and your users against common web vulnerabilities.
Our team has been here for 20 years. We aren't going anywhere. We are here to help you succeed.