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Orders, Sales and CSV Export

The Tickets and sales menu shows who bought what, and lets you take the data into your own tools.

The Orders page lists paid orders with buyer, tickets, total and date
The Orders page lists paid orders with buyer, tickets, total and date

Orders

Tickets and sales → Orders lists the paid orders of all your events: order code, event, buyer name and e-mail, number of tickets, total, payment method and date. Use the drop-down to show one event only. The badges above the table show the number of tickets and the total of the current selection.

Export

Press Export CSV to download the orders as a spreadsheet file with order number, date, event, buyer, e-mail, phone, tickets, total and payment method. The export respects the selected event.

Payment history

Payments → Payment history shows what you paid to the site owner: listing packages and featured upgrades, with status Pending, Completed, Failed or Refunded. Bank transfer instructions are shown here after you choose that method.

Payment history of listing and promotion payments
Payment history of listing and promotion payments

Refunds

Organizers cannot refund orders themselves. Contact the site owner, who can cancel the order and restore the stock in Orders, tickets and refunds.

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